Shipping Policy

Factory Deals Direct 2U uses Australia Post as our first option for shipping of all orders, be it standard or express delivery where selected, and bulky items may be sent using Toll Ipec.

All of our parcels are assigned a consignment number for tracking, and must be signed for when delivered.  We do not leave parcels without a signature, so please don’t ask us to leave item if not home.

We do have access to some local couriers for the Brisbane metro area, but you would need to talk to us first regarding your requirements to see if we can assist with it or not.

NOTE: Generally pick up is not available, however this may be able to be arrange under certain circumstances.